Engage your customers to deliver a more positive customer service, keep track of the inventory in a more streamlined way, custom suggestions according to your customers’ needs. Huma can deliver software solutions to custom branded apps, to make sure that customers always have a positive visit experience.
A better visibility of crucial store system data drives a better understanding of customer needs. This includes figuring out the best way of communicating with your customers – by knowing what types of experiences drive engagement and sales.
Do you know what happens when customers enter your store – how much time they spent, where they spent it and what they considered before making a purchase – or not? These are questions Huma helps answer in the most effective and customer-focused ways. Closing the gaps in data and business processes helps our customers make data-driven decisions through contextual marketing, digital signage, store technical operations, digital merchandising and more.
Creating an omnichannel experience relies on a concise understanding of the digital and physical touchpoints your customers receive. This is achieved through enhanced e-commerce systems, point-of-sale integration, mobile applications, online merchandising, enterprise system modernization and data warehousing. We deliver solutions that seamlessly connect experiences between both physical and online retail channels, driving conversion and boosting overall customer satisfaction.
At its fullest potential, Huma helps ensure supply intelligently matches demand and that inventory is healthy at every relevant step of the chain – by knowing exactly where every item is and when they are on the move. We help optimize every stage in the supply chain, so you can always be aware of your inventory. If you’re unclear on how to solve a problem, or you have an existing situation that you’d like to lift and shift to a more cost-effective, high-quality team, we have both the scale and global expertise required.